Get help with BiteRoster

Contact

Email support@biteroster.com. Include the page you were using, what you expected, what happened instead, and any non-sensitive error message.

Don’t send passwords, complete API keys, full payment details, or health information that isn’t needed to resolve the issue.

Choose a category

Tell us whether the issue concerns your Account, Roster or role, recipe/import, meal plan, shopping list, privacy/data request, security, billing, or a beta feature shown in your Account.

For Intelligence, Pantry or receipts, grocery substitutions, Community, or Professional operations, include the product area and active Roster or Business name—but do not send private recipe, allergy, receipt, payment, or conversation content unless it is necessary.

Privacy requests

Send access, correction, export, roster-deletion, or account-deletion requests from the email address connected to your account.

Beta feedback

Email support@biteroster.com with “Beta feedback” in the subject. Tell us whether you found a product issue, feature request, confusing experience, incorrect data or Intelligence output, or Professional pilot concern.

A support request does not grant BiteRoster staff access to your private Roster or Business. Any access request requires a separate, explicit consent step.